Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-brand-reputation-monitoring-tools.livebursts.com (hereafter referred to as “AI Brand Reputation Monitoring Tools,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-brand-reputation-monitoring-tools.livebursts.com.
  2. All interactive features, tools, and applications offered through these platforms.
  3. Services accessed or utilized on our websites or via our links to third-party services (note that this policy does not extend to the practices of such third parties, which have their own privacy notices).

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting any of our websites linked to this statement.
  3. Communicating with us via email, telephone, or text messages for newsletters, marketing campaigns, customer support, or other purposes.

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and profile preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or investments, if voluntarily provided.
  4. Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information for location-based services and analytics.
  6. Location Data: Geolocation data if you choose to provide it or if collected through automated technologies.
  7. Feedback: Any comments, suggestions, reviews, or ratings shared with our team.
  8. Social Media Information: Details from your social media accounts when you interact with our content or share it.
  9. Product Information: Data about products you view, search for, or purchase on our platforms.

We collect this data through several methods: user input forms, account settings, browsing activities, automated tracking technologies (like cookies and device fingerprints), and third-party partners who assist us in providing services.

Cookies

We use cookies to enhance your experience on our sites and for analytics purposes:

  1. Strictly Necessary Cookies: Essential for navigating our websites and using their core features. These ensure basic functionalities like secure login, account management, and page rendering.
  2. Preference Cookies: Remember user preferences, such as language settings and display options, to provide a personalized experience.
  3. Analytics Cookies: Collect aggregated data about website usage, including number of visitors, bounce rates, and popular pages, for analytical purposes.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or where retention is required by applicable law. Once the data is no longer needed, we delete or anonymize it from our systems.

Security Measures

AI Brand Reputation Monitoring Tools implements robust security measures to protect your personal data:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized access to personal data.
  4. Regular Audits: We conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such information, please contact us using the details provided below, and we will take prompt action to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to restrict processing of your personal data under specific conditions.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appeals/Complaints: You can file a complaint with us or a relevant supervisory authority if you believe our handling of your personal data is in breach of applicable law.

To exercise these rights, please contact our Data Privacy Team using the details provided below. We will respond to your requests within a reasonable timeframe and as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, with an updated revision date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Contact Information

For any questions regarding privacy, data security, or to exercise your rights, please contact us:

  • Email: [email protected]
  • Mailing Address: Data Privacy Team, AI Brand Reputation Monitoring Tools, [Your Address]